Delays in Availability of Data

Incident Report for QSR Enterprise

Resolved

Data is now syncing and reflecting in Insights Portal properly, but there is still data missing from 7/29-7/30 that we are working to restore.

Posted Jul 30, 2021 - 15:57 EDT

Investigating

We are currently experiencing delays in the availability of data for the Insights portal and Industry Insights portal (API's and Host and Kitchen Portal reports are working normally).

Our engineers are working to identify the root cause and a resolution as quickly as possible.

Posted Jul 30, 2021 - 10:14 EDT

This incident affected: ConnectSmart Platform (Insights Portal).