Status Page
All Systems Operational

About This Site

If you are experiencing issues contact QSR Support: (855) 980-7328, ext. 6 or Support@QSRAutomations.com

ConnectSmart Platform Operational
Host IOS/Cloud ? Operational
Host History APIs Operational
Portal Reports Operational
Portal Dashboards Operational
Portal Datasets Operational
Insights Portal Operational
TeamAssist Portal Operational
Kitchen POS API Operational
Kitchen Speed of Service API Operational
Kitchen Events API Operational
Kitchen Speed of Service Data Sync Operational
Reservations and Waitlist APIs Operational
SMS ? Operational
Vision App Operational
Webhook – Kitchen Status Operational
Webhook – Order Ready Operational
Webhook – Visit Events Operational
WebAhead/Reservations/Arrival Widget Operational
Server Connectivity ? Operational
Support Channels Operational
Support Phone System Operational
Support Email Operational
Toast Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021
Delays in Availability of Data
Resolved - Data is now syncing and reflecting in Insights Portal properly, but there is still data missing from 7/29-7/30 that we are working to restore.
Jul 30, 15:57 EDT
Investigating - We are currently experiencing delays in the availability of data for the Insights portal and Industry Insights portal (API's and Host and Kitchen Portal reports are working normally).

Our engineers are working to identify the root cause and a resolution as quickly as possible.
Jul 30, 10:14 EDT
Jul 29, 2021

No incidents reported.

Jul 28, 2021
Issues with QSR Support phone system
Resolved - This incident has been resolved.
Jul 28, 12:31 EDT
Monitoring - The phone issues appear to be resolved, but we are continuing to monitor for further issues.
Jul 27, 17:25 EDT
Investigating - We are experiencing issues with the stability and call quality of incoming support calls. Our phone systems vendor is aware of the issue and is working to resolve.

If you have a support issue you may reach our support department via email (support@qsrautomations.com).
Jul 27, 11:03 EDT
Jul 27, 2021
Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

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