QSR Enterprise Status

Status Page

All Systems Operational

About This Site

If you are experiencing issues contact QSR Support: (855) 980-7328, ext. 6 or Support@QSRAutomations.com

ConnectSmart Platform Operational

Host IOS/Cloud Operational

Host History APIs Operational

Portal Reports Operational

Portal Dashboards Operational

Portal Datasets Operational

Insights Portal Operational

TeamAssist Portal Operational

Kitchen POS API Operational

Kitchen Speed of Service API Operational

Kitchen Events API Operational

Kitchen Speed of Service Data Sync Operational

Reservations and Waitlist APIs Operational

SMS Operational

Webhook – Kitchen Status Operational

Webhook – Order Ready Operational

Webhook – Visit Events Operational

WebAhead/Reservations/Arrival Widget Operational

Server Connectivity Operational

Support Channels Operational

Support Phone System Operational

Support Email Operational

Toast Connect Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 23, 2021

No incidents reported today.

Oct 22, 2021

No incidents reported.

Oct 21, 2021

No incidents reported.

Oct 20, 2021

No incidents reported.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

Issues with Portal Reports for "Host" and "Kitchen"

Resolved - This incident has been resolved.
Oct 13, 15:41 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 13, 14:51 EDT

Update - We are continuing to investigate this issue.
Oct 13, 13:51 EDT

Investigating - Users are currently experiencing issues running reports in the Host or Kitchen portal
Oct 13, 13:50 EDT

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.