"Reservation Reminder" SMS and Email Messages not Sending
Incident Report for QSR Enterprise
Reservation Reminders are now working properly
Posted Nov 12, 2021 - 16:12 EST
The issue has been identified and a fix is being implemented.
Posted Nov 12, 2021 - 15:03 EST
We are currently investigating an issue where "Reservation Reminder" SMS and Email messages are not being sent to guests. All other SMS message types are functional.
Posted Nov 12, 2021 - 10:09 EST
This incident affected: ConnectSmart Platform (SMS).