ConnectSmart Host: Cloud - Error When Seating Guests

Incident Report for Crunchtime Kitchen and Host

Resolved

This incident has been resolved.
Posted Nov 08, 2024 - 20:08 EST

Monitoring

QSR has deployed a fix to address this issue. We will monitor the application to ensure there are no further issues.

If you continue to experience issues with seating your guests with ConnectSmart Host - Cloud. Please reach out to our Support department at Support@qsrautomations.com
Posted Nov 08, 2024 - 19:01 EST

Investigating

QSR development teams are currently investigating an issue where ConnectSmart Host users are encountering an error when attempting to seat guests. This issue appears to be exclusive to ConnectSmart Host Cloud Subscribers.

We will update the status page with new information as soon as it is available.
Posted Nov 08, 2024 - 15:04 EST
This incident affected: Crunchtime Platform (Host IOS/Cloud).
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