Kitchen Notifications Increased Error Rates

Incident Report for QSR Enterprise

Resolved

This incident has been resolved.
Posted Apr 21, 2021 - 16:55 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 21, 2021 - 14:46 EDT

Investigating

We are currently experiencing increased error rates with our Enterprise Services affecting the components listed below. These services may be intermittently unavailable or experience decreased performance.

Our engineers are working to identify the root cause and a resolution as quickly as possible.
Posted Apr 21, 2021 - 14:28 EDT
This incident affected: ConnectSmart Platform (SMS, Webhook – Kitchen Status, Webhook – Order Ready).
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