Increased Error Rates
Incident Report for QSR Enterprise
Resolved
This incident has been resolved.
Posted Jan 07, 2025 - 12:25 EST
Update
We are continuing to monitor for any further issues.
Posted Jan 07, 2025 - 11:17 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 07, 2025 - 11:17 EST
Investigating
We are currently experiencing increased error rates with our Enterprise Services. Customer's may experience intermittent Enterprise connectivity. Due to the issues with the Sever Connectivity, SMS or API services may be intermittently unavailable or experience decreased performance.

Our engineers are working to identify the root cause and a resolution as quickly as possible.
Posted Jan 07, 2025 - 09:14 EST
This incident affected: ConnectSmart Platform (Server Connectivity).