Delays in Availability of Data

Incident Report for QSR Enterprise

Resolved

AWS has implemented a fix for the interruption of service. QSR has tested and verified that all services have fully recovered.

Posted Jul 11, 2023 - 14:20 EDT

Monitoring

AWS discovered the root cause and has implemented a fix. QSR Is monitoring.

Posted Jul 11, 2023 - 13:44 EDT

Investigating

We are currently experiencing delays in the availability of data from our Enterprise Services affecting the components listed below.

AWS engineers are working to identify the root cause and a resolution as quickly as possible.

Posted Jul 11, 2023 - 10:41 EDT

This incident affected: ConnectSmart Platform (Portal Dashboards, Insights Portal, Kitchen Speed of Service API, Kitchen Events API).