Elevated API Response Times

Incident Report for QSR Enterprise

Resolved

This incident has been resolved.

Posted Dec 18, 2018 - 19:24 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 18, 2018 - 16:41 EST

Investigating

We're experiencing an elevated level of API response times for a subset of calls and are currently looking into the issue.

Posted Dec 18, 2018 - 15:49 EST

This incident affected: ConnectSmart Platform (Kitchen POS API, Kitchen Speed of Service API, Kitchen Events API).