Delays in Availability of Data
Incident Report for QSR Enterprise
This incident has been resolved.
Posted Jun 18, 2021 - 17:39 EDT
Dashboards and Speed of Service are now reporting within expected timeframes. We are continuing to work to back fill data to restore Insights Portal functionality.
Posted Jun 18, 2021 - 09:56 EDT
We have identified the root cause of the issue and are working to implement a solution.
Posted Jun 11, 2021 - 16:29 EDT
We are currently experiencing delays in the availability of data from our Enterprise Services affecting the components listed below.

Our engineers are working to identify the root cause and a resolution as quickly as possible.
Posted Jun 09, 2021 - 17:46 EDT
This incident affected: ConnectSmart Platform (Portal Reports, Portal Dashboards, Insights Portal, Kitchen Speed of Service API).