QSR Automations Status Page

All Systems Operational

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If you are experiencing issues contact QSR Support: (855) 980-7328, ext. 6 or Support@QSRAutomations.com

ConnectSmart Platform Operational
90 days ago
100.0 % uptime
Today
Host IOS/Cloud ? Operational
Host History APIs Operational
Portal Dashboards Operational
Portal Datasets Operational
Insights Portal Operational
TeamAssist Portal Operational
Kitchen POS API Operational
Kitchen Speed of Service API Operational
Kitchen Events API Operational
Kitchen Speed of Service Data Sync Operational
Reservations and Waitlist APIs Operational
SMS ? Operational
Webhook – Kitchen Status Operational
Webhook – Order Ready Operational
Webhook – Visit Events Operational
WebAhead/Reservations/Arrival Widget Operational
Server Connectivity ? Operational
Email Notifications ? Operational
Company Portal Operational
90 days ago
100.0 % uptime
Today
Support Channels Operational
Support Phone System Operational
Support Email Operational
Toast Connect Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Aug 26, 2025

No incidents reported today.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Resolved - AWS has confirmed that the internet connectivity issue has been fully restored, and we have confirmed that our services have returned to normal operating status. All elevated error rates and delays have subsided.

Thank you for your patience and understanding while we worked to resolve this issue.

If you are still experiencing any issues, please contact our support team at Support@qsrautomations.com.

Aug 21, 16:35 EDT
Investigating - We are currently investigating elevated error rates and delays affecting our services, including but not limited to CloudPOS and ToastConnect.
We have identified a potential connection to a reported AWS internet connectivity issue that may be impacting our services. You can monitor the AWS status page (https://status.aws.amazon.com/) for their latest updates.

Our team is actively monitoring the situation and working to identify the root cause and a resolution. We will provide another update in 30 minutes or as new information becomes available.

We apologize for any inconvenience this may cause and appreciate your patience.

Aug 21, 15:56 EDT
Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.